The Competence and Conduct Standard asks every registered provider to have a written policy on how it manages and develops the skills, knowledge, experience and behaviours of its staff, including the staff of organisations that work for it. This sample is for a made-up housing association with paid staff.
If your housing is run by volunteers, your version says so, and explains that unpaid volunteers are exempt from the qualification requirements.
What it covers
Who the policy covers
Skills for each role, learning and development
Reviewing performance
Qualifications for senior housing staff, and the deadline
Organisations that deliver services for you
The code of conduct, and tenants' views
SampleExtract from page 1 of 2Extract from page 1 of 2
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How to use it
Set up your organisation free. Your version is filled in with your own details as you answer the questions.
Preview it, then download it as PDF or Word and edit anything you need.
Take it to your governing body to adopt, publish it where needed, and mark it as adopted so we remind you when it's due for review.